Thank you for purchasing a new Sanctum Bed/Mattress, we hope this gives you many years of sleep comfort.
This product has been hand tailored with a wide mix of natural fillings to ensure long lasting comfort.
We hope you find the following information useful and it helps you get maximum value from your purchase:
Please unwrap your mattress immediately and dispose of the wrapping safely and out of the reach of small children.
Some mattress fillings may have been treated, mainly to meet the UK’s strict flammability regulations. Occasionally, this can cause a chemical odour, especially when the mattress is unwrapped for the first time. This is normal and should disappear after the mattress has been aired for the first few days. Airing your bed every day for a minimum of 20 minutes is good practice and will allow body moisture to evaporate.
Do Turn your mattress regularly. Not all mattresses require turning however, if you have purchased a mattress which sleeps both sides, you should turn it over and rotate end-to-end every week for the first three months, then every three or four months after that. This will help the upholstery fillings to settle down more evenly. Mattress settlement is perfectly normal, however body impressions can be minimised if you follow these turning guidelines.
Mattresses designed as No-turn should still be rotated regularly to optimize durability and performance.
N.B. Mattresses are heavy so turning is usually a two person operation – don’t try this on your own!
Do not Bend or fold the mattress as this can damage the spring unit or Latex core - this would invalidate your warranty.
Standing or jumping on your bed can cause damage – it’s best not to allow children to use the mattress as a trampoline.
Do purchase a mattress protector. This is a great way of protecting your mattress and keeping it in good condition. A washable cover will protect your mattress from stains, and you can also buy covers made from purpose-made ‘barrier’ fabric if you have a dust allergy.
Keep your mattress clean. Vacuum the mattress and base from time to time to remove any dust. If your mattress gets stained, use a cloth with mild detergent and warm or cold water. Never soak a mattress.